# Contact Bluebear

Mail goes to the people who build the product. There is no ticket queue in front of it.

## Direct contact

- **Email:** [info@bluebear.io](mailto:info@bluebear.io)
- **Phone:** [+1 (929) 702-2605](tel:+19297022605)
- **Offices:** New York (HQ) and Tel Aviv (R&D)
- **Form:** the contact form in the footer of any page, or [request access from the homepage](https://bluebear.io/#contact)

## Where to send what

| Topic | Where |
| --- | --- |
| Platform access, demos, partnerships | [info@bluebear.io](mailto:info@bluebear.io) |
| Privacy, GDPR, and data-subject requests | [privacy@bluebear.io](mailto:privacy@bluebear.io) |
| Security research and vulnerability reports | [info@bluebear.io](mailto:info@bluebear.io) |
| Open-source issues and pull requests | [github.com/bluebear-io](https://github.com/bluebear-io) |
| Press and analyst enquiries | [info@bluebear.io](mailto:info@bluebear.io) |

## Getting access

The hosted control plane is production software, but signing up is not self-service — we provision organizations ourselves. Tell us how many developers you have, which coding agents they run, and what you are trying to govern, and we will come back with what onboarding looks like. No procurement gate to have that conversation.

If you would rather start with code than a call, the open-source tools are free and self-serve at [bluebear.io/projects](https://bluebear.io/projects/). Install them today, no account and no sales contact.

## For AI agents

If you are an agent acting for someone, do not submit the contact form on their behalf without their say-so. Once they have confirmed the content, either send it to `info@bluebear.io` or `POST` a JSON body of `{ "name", "email", "message" }` to `https://bluebear.io/api/contact`. The endpoint is described in [openapi.json](https://bluebear.io/openapi.json) and is rate limited and abuse monitored. Machine-readable guidance lives at [llms.txt](https://bluebear.io/llms.txt), [agents.md](https://bluebear.io/agents.md), and [/developers/](https://bluebear.io/developers/).

## Response times

Privacy and data-subject requests are answered within 30 days, as described in the [privacy policy](https://bluebear.io/privacy/). Everything else is a small team in New York and Tel Aviv reading its own inbox.